downloadable data
There are apparently several different ways to make data downloadable and transportable to Excel. I believe the miscommunications between me, the users, and the coders stems from using different combinations of browser/os and also from different expectations. Providing a link on an html page that takes text out of an html table and puts it on the screen so that it looks like a tab-delimited text file is what is frequently provided as a service called "download tab-delimited text" or "export file for Excel".
In order to actually put this html into Excel from Firefox on a PC requires copying the text on the screen, opening Excel, and choosing "paste special" from the edit menu. Then change from html to text and paste. It doesn't work if you just paste. Thus, there is no reason to redraw the web page because one can select and copy any html table and paste it into Excel the same way. Drawing an ugly html page does not facilitate viewing the info in Excel.
Most biologists will also interpret "download" or "export" as meaning a file will appear on the local computer; not that an ugly web page will appear and do nothing--not even prompt you to copy it. I can provide a help statement that can go on the template for this type of "exported" file that will explain what to do with it in the common browser/os combinations. This will help a lot.
PC users who run Internet Explorer have the easiest time--any html table that is copied can be pasted directly into Excel, retaining the links. This is ultimately what I want any user to be able to do--transport the search results or the protein context table or the BBH into a table in Excel WITH the links to NMPDR.